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Full Car Service and Log Book Service
For the best car service, book online now or call us today to make a booking.
Read moreFrequently Asked Questions about Log Book servicing
To help you understand Log Book servicing and learn more about Hobarts Garage in Kilcoy, please read the questions and answers below:
At Hobarts Garage we get asked many questions about Log Book Servicing and general automotive servicing. Learn more by reading these questions and answers. If your question doesn't appear, then please contact us.
What is a Log Book Service?
A Log Book Service is a service completed to the manufacturers exact procedures outlined in the logbook.
Why do I need a log book service?
Following the Log Book Service will insure that all filters, oils and other serviceable components are changed / replaced when specified by the manufacturer, to help prevent small problems turning into major and more costly repairs. All adding to the life of the vehicle.
What happens if I miss a Service?
Missing Services will mean missing replacement / changing of filters, oils and other serviceable components, therefore increasing the chance of break downs and lessening the life of the vehicle.
Do you have Loan cars and how much do they cost?
Yes Hobarts Garage offer loan cars and best of all they are FREE...
Will I lose my New Car Warranty if I don't go back to the dealer?
No, New Car Franchise Dealers do not have a monopoly on " Log Book" servicing. Manufacturers are not allowed to force you to take the vehicle back to them for servicing although they imply it keeps your vehicle warranty intact. Having your vehicle serviced by an independent workshop like Hobarts Garage not only saves you money, but the whole process is more convenient without affecting your new car warranty at all. We have more information on this for you in our article. Please click here.
I have lost my Log Book, do I need it?
No. Hobarts Garage are able to look up what is due in your Log Book service and even provide you with a new service book to keep track of your services from that point onwards
Do you provide Digital reports for the work you have done?
All of our reports are printed on paper, but can also be emailed to you if you wish.
Do you provide Digital reports of what's wrong with my car?
All of our reports are printed on paper, but can also be emailed to you if you wish.
How long will the service take?
Depends on what is due in that particular service interval, best to always ask when booking the vehicle in.
How much will my service cost?
The cost of a service will depend on what is due in that particular service interval, best to always ask when booking the vehicle in.
How can I pay for my Service?
Payment is due at completion of service by Credit Card, EFTPOS or Cash.
When are you Open?
Monday to Friday 8am to 5pm
What is the earliest time I can bring my car in?
You can drop your vehicle off from 8am - But if you wish to drop off earlier this can to arranged at book in.
Can I drop off my car after hours?
Yes, this can be arranged at book in. (Please note we do not have a key drop off box).
Can I collect my car after hours?
Yes, this can be arranged at book in.
Can you pick up my car from home?
Yes, this can be arranged at book in.
Can you drop me home when I deliver my car for servicing or repair?
Yes, this can be arranged at book in.
What happens if something is not right after my car service?
Contact Hobarts Garage immediately. We take great pride in our work, but if something doesn't seem quite right then just let us know. We are happy to sort out any problems you might have. Plus you have the added assurance of our Repco Nationwide Warranty if you find yourself out of town.
Will you give me reminders when my next sercive is due?
Yes Hobarts Garage can provide reminders of when your next service is due.
Can my car be serviced at the same time it is being repaired?
Yes your car can be serviced at the same time it is being repaired and vice versa. (Repairs can be carried out while being serviced depending on part availability).
How do I book my car in for a service?
Call 5497 1204 or book online.
How often should I really service my car?
Depends on the vehicle and the manufacturers recommendations.
I don't drive much, do I still need a service?
Yes, servicing for time is just as important as servicing for km's.
Can you wash my car?
Yes, Hobarts Garage can wash your vehicle if required.
Do you use good quality oils and parts?
Yes. Hobarts Garage only use quality parts, oils and lubricants in the provision of car service or repairs.
Do you check my brakes during a service?
Yes, Hobarts Garage check the brakes during a car service to keep you and your passengers safe while on the road.
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